Metra's Parker Pete Parking Program

Metra's Parker Pete Parking Program

Imperial Parking

Click here to see a list of Metra parking facilities that are operated and managed by Impark.

Payment methods include:

CASH - deposit your payment into the payment box found on each lot prior to leaving the parking lot

Use the easy Impark Wireless Pay-by-Phone program with your VISA or MasterCard.

Impark Wireless Pay-by-Phone Program

To use Impark Wireless Pay-by-Phone program, just register online at imparkwireless.com. It's quick, easy and secure. Once you've registered, you can pay-by-phone from the comfort of your car. There is a $0.28 transaction fee when paying by phone.

Just call 866.234.PARK (866.234.7275) and provide the station code number of the lot (displayed on the main sign for each parking lot), enter the number of the stall in which you are parked, and then confirm the charges when prompted.

As an added feature of the Impark Wireless Pay-by-Phone Program, you can also obtain detailed monthly statements showing your charges.

Stored-value debit cards are available at many larger locations using automated collection machines.

Parker Pete - Parking Assistance Program

parker_pete_200 (9K) Parker Pete is a program that provides free assistance to Metra customers experiencing car troubles in an Impark operated lot.
Service items include:

Out-of-Gas
Lock-Out
Dead Battery
Flat Tire

If you find yourself in any one of the above situations, call 866.989.1199 to speak with a customer service representative. Inform them of your location and which of these problems you are experiencing. They will dispatch an auto assistance professional to you within 45 minutes, guaranteed.

For services other than those above, such as towing, a 20% discount will be available to Metra customers.

For all other parking related business inquiries or needs, you may call Imperial Parking (U.S.), Inc. Customer Service Center at 866.989.1199 to speak or visit them online at impark.com. To contact them by fax, 312.663.1494, or mail, write to Imperial Parking (U.S.), Inc. Customer Service Center, 2 E. 8th Street, Chicago, IL 60605.