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Metra and Business

Alternate Service Schedules
First Published - 03/19/2020 - 11:56AM
  • Metra is operating an alternate weekday schedule until further notice to adjust for the reduced number of riders due to school closures, work-from-home mandates and other consequences of the coronavirus pandemic.
  • It is using its normal weekend schedules on lines that have weekend service.
  • The alternate weekday schedules, which can be viewed here, represent about half of Metra's normal weekday service but provide adequate service for those who still need to travel. There are changes for every line except the Heritage Corridor, which is operating its normal schedule. Where we are able to, we will maintain the number of cars on trains to allow for social distancing. The reduced schedules will remain in effect until health officials deem the crisis has passed and/or ridership begins to return to normal.
  • Please use the Ventra app to purchase tickets. The app can be downloaded free from the App Store or Google Play.
Last Updated - 04/09/2020 - 10:35AM

Civil Rights/Title VI

Title VI Policy Statement

In accordance with Metra’s responsibilities under Title VI of the Civil Rights Act of 1964, and pursuant to 49 CFR 21.9 (d), Metra is committed to ensuring that no one is denied participation in, or denied the benefits of, or is otherwise discriminated against in the provision of public transportation by commuter rail because of race, color, or national origin.

It is Metra’s objective to:

  • Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin;
  • Identify and address, as appropriate, disproportionately high and adverse human health and environmental effects, including social and economic effects of programs and activities on minority populations and low-income populations;
  • Promote the full and fair participation of all affected populations in transportation decision-making;
  • Prevent the denial, reduction, or delay in benefits related to programs and activities that benefit minority populations or low-income populations; and
  • Ensure meaningful access to programs and activities by persons with limited English proficiency.

Metra fully complies with Title VI of the Civil Rights Act of 1964 and related statues, executive orders, and regulations in all programs and activities.

Information and forms regarding the Civil Rights/Title VI Complaint process can be viewed here.

For additional information regarding Metra’s nondiscrimination obligations, please contact:

Metra’s Office of Diversity Business Enterprise
Attn: Title VI Manager
547 W. Jackson Blvd.
Chicago, IL  60661
312-322-6323
     312-322-8093 fax

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