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about metra

Alternate Service Schedules
First Published - 03/19/2020 - 11:56AM
  • Metra is operating an alternate weekday schedule until further notice to adjust for the reduced number of riders due to school closures, work-from-home mandates and other consequences of the coronavirus pandemic.
  • It is using its normal weekend schedules on lines that have weekend service.
  • The alternate weekday schedules, which can be viewed here, represent about half of Metra's normal weekday service but provide adequate service for those who still need to travel. There are changes for every line except the Heritage Corridor, which is operating its normal schedule. Where we are able to, we will maintain the number of cars on trains to allow for social distancing. The reduced schedules will remain in effect until health officials deem the crisis has passed and/or ridership begins to return to normal.
  • Please use the Ventra app to purchase tickets. The app can be downloaded free from the App Store or Google Play.
Last Updated - 04/09/2020 - 10:35AM

Obtaining Records From Metra

Requests for information and public records of Metra may be submitted to Metra’s Freedom of Information Officer by the following methods:
Aruj Chaudhry - FOIA Officer
Georgette Geha - FOIA Officer
Kathleen Haton - FOIA Officer
Angela Ollie - FOIA Officer
To contact any of Metra’s FOIA Officers, please email or call 312-663-FOIA (3642).
Via U.S. Mail:
Freedom of Information Officer
547 W. Jackson Blvd.
Chicago, IL 60661

Information About Metra

A brief description of Metra and its purpose can be found here: Metra History
Information regarding Metra's operation and performance can be found here: Metra Facts
Metra’s operating budget can be found here: Program and Budget
The Financial Statements provide a detailed assessment of Metra's assets, liabilities, revenues, operating expenses and cash flows. The statements were certified by an independent auditor and are located here.
Metra’s office is located at:
547 W. Jackson Blvd.
Chicago, IL 60661

The following are Metra's Boards and Committees:

Records Available upon Request

The following records may be made available to the general public by contacting the parties identified below and without the need to file a formal request for records to Metra’s Freedom of Information Officer:
Bid Tabulations: Geoffrey Urban
Ridership Reports: Lynnette Ciavarella
Recent open Board or Board Committee Meeting Minutes: Online Minutes (in the Available Archives section)
Older open Board or Board Committee Meeting Minutes: Karen Hullinger
Documents Presented at open Board Meetings: Karen Hullinger
General Transit Feed Specification: Data
General Transit Feed Specification License Agreement: License
Hillard Heintze Report:
Blackman Kallick Report:

Copying Fees

There is no charge for a paper copy of the first 50 pages (black and white) of any documents requested; there is a charge of 15 cents per page thereafter.  For color copies, abnormal size copies, or copies of documents in electronic form that require special media (e.g., CD or DVD) to produce, an additional charge may apply. There is no charge for copies of documents in electronic form that can be produced via a simple email.
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