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Riding Metra

Alternate Service Schedules
First Published - 03/19/2020 - 11:56AM

Metra will begin operating an alternate weekday schedule on Monday, March 23, to adjust for the reduced number of riders due to school closures, work-from-home mandates and other consequences of the coronavirus pandemic. The alternate schedules can be viewed here. There will be changes for every line except the Heritage Corridor, which will operate its normal schedule. Where we are able to, we will maintain the number of cars on trains to allow for social distancing. On a line-by-line basis, Metra is monitoring ridership and may further reduce service to meet the ridership demands. The reduced schedules will remain in effect until health officials deem the crisis has passed and/or ridership begins to return to normal. Metra will operate on regular weekend schedules. Please use the Ventra app to purchase tickets. The app can be downloaded free from the App Store or Google Play.

Last Updated - 04/01/2020 - 2:59PM

Digital Late Slips

We regret that your Metra train encountered a delay. Digital late slips are issued for trains that are tardy six minutes or more. Due to the locations of downtown terminals, connectivity may sometimes be lost at the beginning or end of a trip.  As a result, it is helpful to select a station location prior to the final destination when defining the parameters (origin/destination station) requested in the digital late slip request.

Digital late slips are not available for trains that are not tracking in the global positioning  system (GPS) due to the unavailability of data.   Late slips for trains that are not tracking will continue to be available at downtown terminals.

Please complete the form below to generate a digital late slip notice.

Please select the date, line, and time of the incident..

E.g., 2020-04-01
E.g., 05:15 PM
Select a time within 2 hours of the late arrival of your train.
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