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Alternate Service Schedules
First Published - 03/19/2020 - 11:56AM
  • Metra is operating an alternate weekday schedule until further notice to adjust for the reduced number of riders due to school closures, work-from-home mandates and other consequences of the coronavirus pandemic.
  • It is using its normal weekend schedules on lines that have weekend service.
  • The alternate weekday schedules, which can be viewed here, represent about half of Metra's normal weekday service but provide adequate service for those who still need to travel. There are changes for every line except the Heritage Corridor, which is operating its normal schedule. Where we are able to, we will maintain the number of cars on trains to allow for social distancing. The reduced schedules will remain in effect until health officials deem the crisis has passed and/or ridership begins to return to normal.
  • Please use the Ventra app to purchase tickets. The app can be downloaded free from the App Store or Google Play.
Last Updated - 04/09/2020 - 10:35AM

Privacy Policy

Privacy Policy

The following is the Privacy Policy that governs the use of this website and any other website owned or operated by Metra (collectively, the “Site”). Metra takes your privacy seriously. Our policy is clear: we collect no personally identifiable information about you when you use the Site unless you provide that information to us. Unless we have your authorization or are required to do so by law or other extraordinary circumstances, we will not share with any third party the personally identifiable information that we obtain from you.

What This Privacy Policy Covers:

This Privacy Policy covers our treatment of information we collect when you use any website provided by Metra (including, but not limited to, "insert website name"). This policy does not describe information collection policies on websites not provided by Metra, including those linked to or from any Metra website. It also does not cover information you may choose to share with other users of any Metra website. 

The Information We Collect:

We do not collect any personally identifiable information about you other than that which you affirmatively choose to submit to us, such as your e-mail address, postal address and name.
From time to time we collect certain non-personally identifiable information when you visit a Metra website, such as the IP address of your computer, the time and date of your visit, the pages that you access, and the number of times you return to the website. This information is not used to identify you, but is used in the aggregate to measure the use of our site, to improve the content of our site, to monitor access for security purposes, for Metra's internal marketing, and similar purposes. This process may involve the automatic placement of a small, removable text file (commonly referred to as a “cookie”) on your computer's hard drive. 

How We Use the Personally Identifiable Information We Collect:

We store technical information that we collect through cookies and log files to create a profile of our customers. The profile information is used to improve the content of the Site, to perform a statistical analysis of use of the Site, and to enhance use of the Site. Technical information stored in a profile will not be linked to your personal information.
We may use the personally identifiable information we collect to communicate with you from time to time on topics that we believe may be of interest to you and to provide you with the ability to share ideas with other users of the Site.  We may also use your contact information to notify you of the results of occasional contests or promotions that Metra may sponsor. 
You may reflect any changes to your personal information, or request that such information be removed from our records, by accessing your My Metra account.  Please be aware, however, that if you choose to have your personally identifiable information removed from our records, you will no longer be able to receive certain updated information from Metra, or participate in various functions of the Site. 
We may disclose information about you to third parties if we have a good-faith belief that we are required to do so by law or legal process, to respond to legal claims, or to protect the rights, property or safety of Metra or others.

Children's Issues:

The Site is not directed to children under 13 years of age, and children under 13 years of age shall not use the Site to submit any personally identifiable information about themselves. 

Changes to This Privacy Policy:

Metra may revise and update this Privacy Policy at any time by posting such revised Privacy Policy at our website. Your continued use of the Site after receiving notice of any changes in this Privacy Policy will mean you accept those changes.

Last Update:

This Privacy Policy was last updated on, and is effective as of September 9, 2009.

Contact Information:

Questions or comments regarding this Privacy Policy should be sent by phone or U.S. mail to:
Metra Law Department
547 West Jackson Boulevard
Chicago, IL 60661
Phone: 312-542-8379
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